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We do the hard work
Here at Jump we feel passionately about the products and services we offer to our customers. We understand that time is precious and as life gets busier you need a simple solution for your financial needs.
Our one stop money shop is a dynamic, flexible and modern approach to managing your finances. From mortgage enquiries to loans and insurances you can rest assured that Jump really will do the hard work, so you don’t have to!
One Stop Money Shop
Jump is uniquely positioned in this complex and competitive marketplace to be the one stop money shop for all your financial needs. By introducing individual, specialist departments, we have been able to provide services dedicated to the specific needs of our clients and all our quotes receive the attention of a specialist underwriter to ensure a much more personalised service.
Clear & Concise
In order to satisfy our objectives of becoming a ‘one stop money shop’, not only do we do the hard work, we strive to communicate this in a clear & concise way. Our staff are geared towards being your individual, national broker which allows a more personalised service, where we can walk and talk in your world to achieve a joint goal of 'making money simple'.
National Broker
Let the staff at Jump's ‘one stop money shop’ become your National Broker. They will use our extended range of financial options and flexible systems to find the ultimate solution for your needs and will provide an efficient, hassle free service that cuts through the bureaucracy and jargon of other, more globally bound businesses.
Efficiency
At Jump efficiency is paramount. We view efficiency in a modern context, cutting out paper by supplying ‘e-packs’ and providing bespoke, hassle-free solutions to any of your fiscal needs. We reinforce our efficiency by having a strong Corporate Social Responsibility manifesto and a modern ‘green’ ethos at the core of our beliefs and operations.
Hassle Free
Jump aims to offer financial products that are easy to understand. We place a strong emphasis on bringing simplicity and transparency to a traditionally complex sector so our customers can feel confident when managing their money. We make sure we listen to our customers, engage with them and think like they do to ensure a complete hassle free service.
Dynamic
We know from the dictionary when we say the word dynamic that it is characterized by continuous change, activity, or progress (a ‘dynamic market’), but it is one thing to say it, another altogether in being dynamic. At Jump we are committed to this movement and progress whether it be in the company as a whole, our flexibility to find the right product or service for our customers, or in the attitude of any our staff who will be there every step of the way whatever your financial needs.
Reliable
For many, true Reliability is developed over time and this is how we know we can offer you more, with a personal service that always has your best interests at heart.
Jump exists solely to make money simple and we will always offer bespoke financial products and services, which are tailored personally to the individual’s needs. Our ‘boutique’ service enables us to build and extend our local, national & international knowledge to give the right service at the right time.
Friendly
Our experience of customer care in the financial market has taught us that being friendly with your Financial Advisor is not an aspect of life most people are familiar with, but at Jump it’s being a true friend to our customers that drives our passion for solving your problem and is key to our business.
We know that a true friend is prepared to give not only their time, support & advice but money too! A true friend will also see that money is used well and will advise, if required, how to save or spend it! We like to think that one day, everybody could look upon their Jump Money Advisor as a friend!
Understanding
At Jump one of our vital attributes is to always strive to be more understanding. Each customer is unique and our Advisors pride themselves on being able to provide an understanding of specific, individual requirements that are friendly, personalised and which crucially strengthen the relationship each time the customer contacts Jump. Our ‘boutique service’ is a unique, personalised way of achieving joint understanding.
Open
At Jump we always have and always will provide full and open sources of information to our customers. We will always abide by FSA rulings which in turn allows us to quote with pride in our products and services and enables our tailored and ‘complete care’ approach with customers to flourish. Our ability to retain relationships, trust and future business stems from this policy of openness.
Honesty
Honesty, (in the time honoured phrase) is indeed the best policy, so when Jump policies are being considered, it’s no problem as our open attitude towards our customers and simple and concise approach to business leaves no other attribute but honesty.
We continue to develop our working Corporate Social Responsibility and will always abide with FSA rulings, but more than simply using these as baseline levels to work from, we allow our own inbuilt open ethos to display to our customers what we can offer, then honesty naturally arises and allows true long term growth to happen for all concerned.
Good Value
How do we know we are good value? We believe it is more than simply saying or appearing to be ‘good value for money’, so we want to prove it as well. Our growth and the ability to remain modern and flexible in times of immense financial insecurity is the main assurance that Jump really can offer you good value! Our goal of ‘making money simple’ is to achieve better long and short-term results coupled with the idea that we can save you money by promoting ourselves as a ‘one stop money shop’. We believe that value is something you can feel as well as count on a balance sheet.
Straightforward
We do imbue in our whole business a human, no nonsense, direct ‘boutique service’ style approach to our business. This straightforward style, from beginning to end, no matter how tricky the outset might seem, can be transformed by a clear, concise and straightforward call with a selfless member of the Jump team.
By being customer focused and by allowing a human being to manage your finances, we know our straightforward approach has, is and will in the future win business and investment but perhaps more crucially retain and foster the great relationships we already have with customers, thanks in part to our straightforward attitude.
Trusted
With modern, transparent honesty as our backbone, we feel it is one of the greatest feelings as a financial services provider, particularly in recent years to be trusted to look after your finances.
As Jump grows and develops, so do our levels of competency and understanding. We are entrusted with more data, more money and more policy applications, all of which demand a level of competency and understanding that we are capable of delivering. Our unique, ‘boutique style’ and hassle free handling of your finances at Jump allows us to do just this.
Boutique Service
Our primary aim here at Jump is to create an individually tailored service for ALL your financial needs, whether it be something as cheap as insurance for your iphone, or something as expensive as investing for the future and planning your daughter’s wedding!
Our boutique service aims to leave you with the feeling of a personalised, friendly and straightforward interchange having had one of our National Brokers do the hard work for you searching the whole of the market to find the exact policy for your needs.
Flexible
The idea in this modern, changing world of approving loans and mortgages, by definition requires a good future plan and vision which are often undermined if companies do not contain the flexibility within themselves to withstand worldwide changes.
By being dynamic and constantly growing with honesty, we at Jump position ourselves as leading the way by having flexibility inherent within our business. Flexibility in structure and service is key to this growth for us and for you.
Customer Focused
From all our attributes here at Jump, the most positive news for you and your finances is that we are absolutely committed to being completely customer focused.
Far from worrying about your financial health, we place yourself and the environment first by ensuring open communication with one of our trusted and friendly Advisors. We continue to developed environmentally friendly methods of actively keeping our customers informed via paper free, ecological ‘e-flyers’ and newsletters and all policy documentation is sent direct to our customers via ‘e-pack reports’, which can also be accessed any day, any time from our website using your own unique ID and password. Policies are displayed in a straightforward schedule and online assistance is also available if required.
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Copyright Jump Money 2011 All Rights Reserved Jump Money Ltd is authorised and regulated by the Financial Services Authority (FSA) Registration No. 496006. The FSA website can be found at www.fsa.gov.uk.The Financial Services Authority does not regulate taxation and trust advice. Jump Money Ltd is a company registered in England and Wales registered company number 6301948 whose registered office is situated at Jump Money Ltd, Britannia House, 16 York Place, Leeds, LS1 2EU
